Wij willen hier een beschrijving geven, maar de site die u nu bekijkt staat dit niet toe. State senator David Carlucci said Desselle is one of several Suez customers to complain to him about a sudden spike in bills on a random month. "No one was here. We Are SUEZ in North America Each day, we provide life’s essential services to millions of homes and businesses across the US and Canada. "They're in denial and saying it's the customers' fault, blaming the customers' appliances. Get to know your water—including local water quality reports, conservation tips, maintenance advice, and more. ", "I was away for two weeks," she added. And we're saying you have to help them," he said. No one. ... Why is my bill so high? If applicable, it may include late fees and any prior unpaid balance. about my water. No one was using the water, no one.". Kidnapped NJ Bodega Owner Found in NYC; One of Two Suspects Arrested, Suspect in 1978 East Harlem Murder Arrested in Connecticut, Copyright © 2020 NBCUniversal Media, LLC. "I said they must be out of their mind. Some Suez water customers in Rockland want to know how their bills spiked so high in November; one woman living alone got a nearly $800 bill We’re also leading a revolution. The PUC has only received eight customer complaints for high water bills in 2019. Desselle isn't interested in discounts. "I will not be paying that amount," she said. The SUEZ bill is undergoing a redesign beginning in Spring 2019. All the high bills happened at different times and different places, and then returned to normal the following month. Suez Water and Idaho Public Utilities Commission provide some context and solutions to the issue. All rights reserved, Some Suez water customers in Rockland want to know how their bills spiked so high in November; one woman living alone got a nearly $800 bill, Suez insists there must have been a leak for these customers, and has offered discounts of varying amounts to different affected customers, State senator David Carlucci is asking the Public Service Commission to investigate. Outages & Alerts; Water Quality Reports; Water Quality FAQ; My Local SUEZ projects; water savings tips. Desselle and other customers impacted said they want answers -- including as to how it all happened in the first place. What to Know. But when she challenged the November amount for 59,000 gallons of water used -- as opposed to the 748 she normally uses -- she said Suez told her she must have a leak. He said Suez lacks a uniform policy in settling disputed amounts, granting some customers larger discounts than others. Even more puzzling, her bill for December usage dropped back down to $18. Carlucci tried reaching out to Suez himself. "When I saw the bill, I couldn't believe it," she said. Micheline Desselle was among the customers who saw an incredible surge on her November water bill. After a handful of Suez water customers in Rockland County saw their bills mysteriously spike by hundreds of dollars one recent month, they're still getting no answers from the utility. Carlucci fired off a letter to the Public Service Commission to investigate. Your bill includes the current charges for water usage, as well as service or facility charges. The 68-year-old retired nurse lives alone, typically pays about $18 a month for water and was in Florida half the month in November. Water In My Area. Reached by News 4 Thursday, Suez said it is working with Desselle and is sending out her meter for testing. "Not me.".
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