Create an online account to view bills, make payments, or track your usage on your PC, smartphone or tablet. Our sample bills include explanations to help you understand the information on your own water bill. A small number of customers without a meter receive a bill based on the rateable value of their property. If you're struggling to pay your bill, we're, Copyright © 2020 Southern Water. Southern Water - British supplier of the liquid of life - botched its internal Sharepoint implementation so badly that a customer was able to view other people’s account details. You can pay your bill in many different ways – please choose the one that suits you best, it should only take a few minutes. All Rights Reserved. Target 100 is a commitment to our customers – to support them to reduce their water use to 100 litres per day. If you're struggling to pay your bill as a result of COVID-19, we're here to help. The bill type is displayed at the top of your bill. You can also pay your bill by taking the payment slip from the bill to a bank or Post Office. If you're struggling to pay your bill as a result of COVID-19, we're here to help. The type of bill you receive depends on how we calculate what you pay. That’s why we’re working with our customers to reduce use to 100 litres per person, per day. You can pay your bill in many different ways – please choose the one that suits you best, it should only take a few minutes. Don't worry – this is normally because of work going on in your area, or an incident such as a burst water main. Registered in England and Wales - Company number 2366670. Check out our latest news, announcements and blog posts. I have a water meter but my bill is higher than I expected. I have no water / low water pressure. We’re giving discounts to customers and making payments to former customers. I pay my monthly water bills by to Portsmouth water. Get the latest information on repairs and planned works across our network, Working to keep your water and wastewater, If you're struggling to pay your bill as a result, Copyright © 2020 Southern Water. To set up a payment card please call us on: We've changed banks – from Natwest to HSBC. The other day I opened a letter from southern water stating that I owe them £3000+ I have lived in this house for just a year now, by myself so the number does not add up. If we only provide your wastewater services and you have a water meter, we calculate what you pay based on meter readings from your water supplier. Use our automated line to make a quick payment over the phone. Pay anywhere you see a PayPoint sign by weekly, fortnightly or monthly instalments. Registered in England and Wales - Company number 2366670, Find out how we're working during the pandemic, I have a water meter but my bill is higher than I expected. How much do you charge for metered water? You'll just need the customer number and payment reference from the top right corner of your latest bill. Our sample bills include explanations to help you understand the information on your own water bill. But our water supply faces big challenges. How much do you charge for metered water. Copyright © 2020 Southern Water. What's going on in my area . I have recently moved and informed Southern Water not only of this but made it very clear that I am not paying the water bill at this address my landlord is directly. Absolute disgrace especially with the present COVID-19 pandemic. It's quick and easy to make a one-off payment online with a debit or credit card. The easiest way to pay is by Direct Debit – set up and manage this online by creating an account with us. You can also pay your bill by taking the payment slip from the bill … This is the first contact I have had from this company. Like me, I'm sure their customers have enough to deal with. If you're struggling to pay your bill as a result of COVID-19, we're here to help. The type of bill you receive depends on how we calculate what you pay. Surprise, surprise NOT I have been billed (on one of my accounts) and chased for payment. Water is essential to every aspect of our lives. Join the conversation. £3000 bill scam. Registered in England and Wales - Company number 2366670. You'll just need the customer number and payment reference from the top right corner of your latest bill.If you're struggling to pay your bill, we're here to help – you may be eligible for one of our discounts or payment schemes. Find out more about our operational and financial performance in our latest Annual Report and Financial Statements. All Rights Reserved. Most homes in our area have a water meter, so most customers receive a metered bill. Get the latest information on repairs and planned works across our network. Your bill explained; Help paying your bill; How to videos; Customer leaflets; Give feedback; Coronavirus update; Home; My water supply; I've got no water / Low pressure; I've got no water / low pressure . But if you pay by Bacs, standing order, or directly through your bank, you’ll need to update our account information to: Please continue quoting the payment reference from the top-right corner of your bill. On Monday, Southern Water was hit with a record £126m punishment for spills of wastewater into the environment from its sewage plants and for deliberately misreporting its performance. Find out where and how we we work including information on: performance, plans, reports, careers, education, community and volunteering work. If you have a water meter, you'll receive a metered bill based on how much water and wastewater you use. If you're struggling to pay your bill, we're here to help – you may be eligible for one of our discounts or payment schemes. If you pay by Direct Debit, you don't need to do anything – these details will update automatically. We're really sorry you're having problems with your water. All Rights Reserved. We understand that sometimes you, or someone you know may need a bit of additional assistance, especially in the event of a water shortage. Most homes in our area have a water meter, so most customers receive a metered bill. Enter a search term Perform search. Can I pay my bill online? Find out why and check if you’re eligible. The bill type is displayed at the top of your bill. If you don't have a meter, we'll assess your bill based on the size of your home and people in it.
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