They may attempt to deface utility websites compromising customer confidence. The EPA has developed a guide explaining 10 key components for a cybersecurity plan that includes planning worksheets and information on how to respond in the event of an attack. Emergency Response for Drinking Water and Wastewater Utilities EPA has a variety of tools and guidance to support drinking water and wastewater utility preparedness and response. ���ݚ� j word/document.xml�}[��:��� ��z��^DJ If your system uses online process control systems, hackers could lock out utility access, alter treatment processes, damage equipment, and override alarms. For an in-depth list of security practices, read through WaterISAC’s 2019 guide to reduce exploitable weaknesses or the EPA’s Incident Action Checklist. The report concluded that this was an area that needed more analysis and planning. This template provides guidance on how drinking water utilities can develop an Emergency Response Plan that complies with America's Water Infrastructure Act of 2018.
k�{C���ѩ��5����|�a�E�V/�� �� PK ! The emergency response plan should be an integral part of the water system routine operations. Drinking water utilities should be aware of the risk and resilience assessment (RRA) and emergency response plan (ERP) requirements mandated by section 2013 of the America’s Water and Infrastructure Act (AWIA) of 2018. The Cyber Security Adviser Program with the Department of Homeland Security (DHS) offers regional affiliates that will assist systems in vulnerability assessments, plan development, and informational support. Subject. The report also recommends that smaller systems be provided with training as well as assistance in partnering with larger utilities that have more resources. This 13-page document includes a emergency response plan template with instructions developed to assist systems in meeting the ERP requirements under AWIA. Chapter 2, Risk and Resilience Assessment, describes how water utility leaders can In the office space, data management software, pay roll systems, customer billing programs, utility websites, and social media improve customer services and provide an organized method to retain and access utility information. The Act requires community water systems serving populations greater than 3,300 to develop or update an ERP that incorporates findings of their risk and … A security plan should include measures to educate employees on cybersecurity awareness and limit access to security information based on job function. The risk and resilience assessment is the first requirement due under section 2013 and necessary to develop your ERP. ;9|C�������z���¬����N7%���j�ny@�!l�;-����`.� �4R�����Pw� -�c&������AM��ѯ�{�_�i ���1r���9������W#�=6/a[�N�\�?O�'�hI��j f?��3-���]�Tꓸ2�j)�,l0/%��b� To improve social media and website security, start with Hootsuite’s social media security tips and Sucuri’s website security tips. On the operational side, employees may rely on remote access control systems such as SCADA or smart metering to monitor or control systems while performing maintenance in the field. Using tools such as this 2016 E-Pro Handbook II (Water), you can expand your plan to include even the most severe emergencies. promoting this response. Under section 2013, community water systems (CWS) serving populations of 3,300 people or more are required to perform a risk assessment using the results to develop or update their ERP. and best practices used by water utilities in emergency planning: Chapter 1, Preparedness Culture, discusses how a preparedness culture increases the effectiveness of utility response to incidents as well as best practices for developing and . The new AWIA requirements place an emphasis on the risks of malevolent acts, natural disasters, and cybersecurity.
The document is intended for use by any water system and may be modified to fit the specific needs of each system. Since the vulnerability assessments from the Bioterrorism Act are now more than 10 years old, AWIA approved the destruction of these assessments. Utilities that want their VA returned instead can submit a request letter to the EPA before the due date of their risk assessment. If a data breech does occur, utilities will want to have and established protocol to resolve and mitigate potential damage. While the costs associated with response, forensics, and legal fees can be expensive, waiting to take action can incur an even greater cost. The good news is that if you have a disaster management plan in place, you are already heading in the right direction. Attacks can even happen through opportunity theft, improper disposal of computer equipment, or phishing attempts where thieves pose as legitimate organizations requesting confidential information. United States Environmental Protection Agency, Plan for emergency drinking water supplies, Get training on flood or drought resilience, Learn about Water/Wastewater Agency Response Networks (WARNs), Water Utility Response On-The-Go Overview Video, National Incident Management System/Incident Command System for the Water Sector. These control systems allow for improved response times and monitoring. Hurricane Harvey has offered a glimpse of the impact, Clearly, the effects of a long-term water outage on public health could be devasting, and this is why it is, Copyright 2020 University of Illinois at Urbana-Champaign, Resources to Complete Your Risk & Resilience Assessment and Emergency Response Plan, Vulnerability Self-Assessment Tool (VSAT) 2.0, Baseline Information on Malevolent Acts for Community Water Systems, Community Water System Emergency Response Plan, Resilient Strategies Guide for Water Utilities, Reference Guide for Asset Management Inventory and Risk Analysis, Financial Planning: A Guide for Water and Wastewater Systems, Simplified Vulnerability Assessment Tool for Drinking Water, Flood Emergency Action Procedures: Preparation Guide for Small Communities, 15 Cybersecurity Fundamentals for Water and Wastewater Utilities, Data Protection and Cybersecurity for Small and Medium Systems, systems risk the health and security of their customers, Cybersecurity Risk & Responsibility in the Water Sector, 10 key components for a cybersecurity plan, 2019 guide to reduce exploitable weaknesses, Process Control System Security Guidance for the Water Sector, The Electric Infrastructure Security Council, Power Resilience Guide for Water and Wastewater Utilities, Drinking Water and Wastewater Utility Generator Preparedness. Finally, be sure to check out the U.S. Army Corps of Engineers' EPFAT tool, a secure web-based tool to input and store emergency power assessment data.
Common malware includes ransomware, spyware, trojan horse, viruses, and key loggers. PK ! Emergency Response planning should be a coordinated and planned process. �L��O�q���ûq�~�M~�O�,��FQ��� hYL�߶���5/a���`�'�p��e)ɇ�Y�/��i~��}~�Qޑ��~�W�����4�H��c4�[�x����Dz��*�}O^ޔ���_��x�K��Dz�(b~G��,%s-\. Our resources can help you become a more resilient utility.
Following the assessment, the ERP must include four criteria in addition to any state requirements. Community Water System Emergency Response Plan A Black Sky event is a long-duration, widespread power outage that could, in turn, cause a whole host of additional catastrophes. To assist in meeting the new requirements, the EPA has developed several resources designed specifically for AWIA. EPA has a variety of tools and guidance to support drinking water and wastewater utility preparedness and response. In this blog we will provide information about these AWIA resources in addition to other documents that can be useful to complete your RRA and ERP. Emergency Response Plan Template. Remember to keep an active cybersecurity plan and, if incidents should occur, report them to local law enforcement, the DHS, and WaterISAC. *After submitting the RRA, the ERP must be submitted and certified within six months. Contact Us to ask a question, provide feedback, or report a problem. The AWWA’s guide on Process Control System Security Guidance for the Water Sector can aid systems using smart technology. Just recently staring in May of 2019 the City of Baltimore has been held hostage by an ongoing three week cyberattack that demands $100,000 in Bitcoin to free city files and water billing data. For example, water system security is an ongoing plan element that should include daily inspection of the system’s facilities, a procedure that could be done along with other tasks. Last year, the National Infrastructure Advisory Council issued a 212-page report analyzing water sector disaster scenarios and these types of cascading failures - power losses that lead to water losses and the consequences of those losses. that demands $100,000 in Bitcoin to free city files and water billing data. Developing an emergency response plan can take a lot of time and effort. ��0M�OS�C��l�އ�Ue�T�z����h��UG��F�4�'��1{���Z-�S�T"�g�? Resources and tools are uploaded on this EPA web page as they become available. Using this tool can help USACE provide temporary power faster, getting you the right generator at the right time. Response, resilience, mitigation, water utility, emergency planning, partnerships, AWIA. Following the assessment, the ERP must include, Just recently staring in May of 2019 the City of Baltimore has been held hostage by an ongoing. Under section 2013, community water systems (CWS) serving populations of 3,300 people or more are required to perform a risk assessment using the results to develop or update their ERP.
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