Recently renovated, Haberfield is home to our most extensive sweets, dolci and savoury display – … Are you sure you want to delete this answer?
Next time we will get takeaway if we have baked ricotta cake craving! Salvatore has designed a menu that is at its heart, quintessentially Italian, with only the freshest produce used in our dishes, we know you'll savour every single bite!
It is an absolute shame that we had this appalling experience of ‘customer service’ with Ristorante Papa. The pastry I received yesterday was most definately stale and they saw fit to argue that it wasn't as they make fresh cakes every day.... so im lying...NOTMore.
Plenty of other delicious and fresh pastries around the corner with fantastic customer service!More, This is the version of our website addressed to speakers of English in the United States. As a family coming from the hospitality and restaurant industry with over 30 years experience, this treatment does not even merit being called ‘customer service’. Arrogant, rude and a lack of customer service. Are you sure you want to delete this question? While the waiter profusely apologised for the tardiness, the manager’s demeanour was met with much less professionalism. Perhaps they were having a bad day, but we won't be back! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We arrived at the restaurant prior to our 12.30pm booking and ordered at 12.30pm three entrées and three pastas.
These actions leave a lasting impression and I hope that this is an isolate incident. She then went in to say, in order to get a refund or replacement, products are assessed by a chef and a genuine fault is found. We received no eye contact nor did he acknowledge any of the issues.
The manager had an air of dismissiveness during the requests. Their coffee is terrible by the way.
The manager had an air of dismissiveness during the requests. right and dry. My...wife's meal was so spiced (not mentioned in the menu) that she could not eat it.
I noticed the change over the past 4 years we have been ordering the ricotta cheesecake at work. Plenty of other delicious and fresh pastries around the corner with fantastic customer service! Not only did the team give us a booking, they looked after us really well. more, 830papap, Manager at Papa Pasticceria, responded to this review. For the readers who want the details, it is as follows. The fourth request ended in us leaving after waiting almost one hour and paying the bill. The pastry is not cooked, you can taste the uncooked dough.. We were assured by the manager and two waiters that they would be "a few minutes" longer at each request.
I personally would go back to try the pasta that I genuinely was looking forward to, but I would not personally go back to this one in Haberfield. It is an icon with title Down Triangle. Delectable food with the John Dory cooked to mouthwatering perfection. Pasticceria Papa Haberfield Menu - View the Menu for Pasticceria Papa Sydney on Zomato for Delivery, Dine-out or Takeaway, Pasticceria Papa menu and prices. Oh...and the Nutella baked ricotta cake is just ricotta cake covered in overkill of Nutella and we had to pay for the ice cream on the side the waitress asked for our plate but then put it in a plastic container anyway.
Papa’s has been home to the ultimate dessert, Sydney’s favourite baked ricotta cake.
We are very concerned with the content of your email and have forwarded to management for investigation. She then went in to say, in order to get a refund or replacement, products are assessed by a chef and a genuine fault is found.
The pastry I received yesterday was most definately stale and they saw fit to argue that it wasn't as they make fresh cakes every day.... so im lying...NOT. Touch device users, explore by touch or with swipe gestures. For the readers who want the details, it is as follows.
With a combination of sensational sweet and savoury delights, Papa offers an authentic southern Italian cuisine experience located in Haberfield, Five Dock and Bondi Beach. Can a gluten free person get a good meal at this restaurant?
We are very concerned with the content of your email and have forwarded to management for investigation. We arrived at the restaurant prior to our 12.30pm booking and ordered at 12.30pm three entrées and three pastas. but now won't even bother shopping at your shops.
Unpleasant. The situaton was saved a littly by the desert and coffee, both of which were great. I emailed the shop with pictures and their response was ‘due to the nature of the pastries made with natural butter it can harden in our display fridges and is recommend to leave out at room temperature for 20 minutes for the pastry to soften before serving’. My fish had so much chilli that it masked all flavour of the fish and the olives! I continued to...support this local establishment even after encountering arrogant staff and stale stock but no more.
My fish had so much chilli that it masked all flavour of the fish and the olives! The ricotta cheesecake is not what it used to be. and the Nutella baked ricotta cake is just ricotta cake covered in overkill of Nutella and we had to pay for the ice cream on the side the waitress asked for our plate but then put it in a plastic container anyway. The pastry I received yesterday was most definately stale and they saw fit to argue that it wasn't as they make fresh cakes every day.... so im lying...NOT.
We received no eye contact nor did he acknowledge any of the issues. She scrounged a piece of pitza from a friend.
Perhaps they were having a bad day, but we won't be back! We begrudgingly paid the full price for all entrées and drinks, in spite of our belief that some concession should have been made for the inexplicable tardiness. Their cheese cake was the talk of the town ...How things change with growth and success. Like us if you are a bit unsure of what to order, just leave it to the team as “Papa knows best”!More, Really disappointing as used to love this place.
Their cheese cake was the talk of the town ...How things change with growth and success. Ordered traditional pizza and bruschetta At this stage, the waiter asked if we wanted to have the pasta takeaway as we were paying because it had just been prepared.
After 30 minutes of not receiving our mains and the fact that two tables adjacent to us had received their mains, ate and paid before we got ours, we enquired with three different waiters on whether the three pastas were on the way. I noticed the change over the past 4 years we have been ordering the ricotta cheesecake at work. Weird but service has always been bad here.
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