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lanes for drains complaints


This company (Aberdeenshire) emptied a septic tank no problems - but I then asked for a quote to repair a pipe in the tank and it took them 4 weeks to quote. None of my questions about the results of the CCTV survey have been answered and I have not had any indication of costs or when the work might be done. They quoted over £900.

Thanks Adam for unblocking drains very good service,polite and very knowledgeable Job no. Not too bad on pay but don't expect a pay rise when promised because they will keep saying you will be next and that time never comes other workers there are good to work with its just the management are so shocking wouldn't recommend. No management skills at all.

Staff not fully trained, managers are confused 99.9% of the time, Joke people leave on a daily basis management are clowns and there’s more office staff than engineers certain engineers get all the decent work as they are so far up there manager’s a## it’s unreal. They will say once you achieved all training you’ll get full pay but they make it impossible to achieve all modules of training and the management know this. STAY AWAY. Amazing service, I had a quote for drain repairs by another company in Birmingham who wanted 2200 for repairs however lanes fixed the issue for just 950 absolutely amazing price and fixed at very short notice, thanks to mark at the Birmingham depot. I would like to say a massive thank you to the Southampton Depot, Excellent speedy efficient service from Lanes for Drains.

Thanks. All rights reserved.

The tank was overfull and clearly had solid concrete inside. This did not include a breakdown. long hours and treated like sh**! Adam not only cleared our drains, he then checked everything was flowing properly to make sure the issue was resolved. Lanes Group are always ready to provide, even at short notice, quotations to meet our specific cleaning requirements, all over the United Kingdom. I have daily dealings with Lanes.

Excellent experience both from Lanes for Drains as a company and Simon O'Brian the engineer.We are a community group who urgently needed a drain clearing outside a building which we are converting into a cafe. After an hour, we finally had a working toilet. Lanes for drains came to inspect the concrete washout tank to provide a quotation. Operators very friendly and helpful and efficient. He was extremely helpful and arrived with all the necessary equipment including a camera for searching the drain, he confirmed it was still well and truly blocked.

Some of the lads are ok I suppose but you get your lads licking the ring on a daily basis . Thanks so much to Martin from Lanes for Drains who managed to unclog my drains this evening. It was a massive blockage with lots of debris to clear - I was really impressed he managed to clear it all on his own. Contacted here within 2 hours and Charlie plymouth depot fixed it very pleased polite and efficient top guy legend . Peace out. Came very quickly after initial contact. Company status Active Company type Private limited Company Incorporated on 21 April 1992. One branch charge for manhole cards, another doesn’t. Worst place I've ever worked in drainage. How does someone get hired at Lanes Group PLC? they sorted the blockage within 2 hours of arrival, fast and efficient. Thanks. Job no : PJ332601. What is the dress code at Lanes Group PLC? Any bonuses are kept by the management. SJ3855631. Do not match your skills with the job. We had an outside blocked drain that hadn't been fully cleared by another company!! If you want a life stay well away from lanes. How has Lanes Group PLC responded to the COVID-19 outbreak? Had a blocked drain under house which was overflowing. Thank you.

This in turn caused a leak and flood to my neighbour below. What roles at Lanes Group PLC can work from home during the COVID-19 outbreak? Needed CCTV drain survey for before and after extension build.Guys brilliant, Sian in the office so helpful and also the rest of the staff.

The Engineer who came out from the Chester depot was professional, courteous and got on with sorting it out straight away. 0800 526 488 - The UK's largest independent drainage specialist. Work all the hours to get nothing in return it’s all take take take and no giving back.

Sian was very helpful in organising the work throughout and the guys (Kevin & Robbie and Ray & Simon most often) who came to site were cheerful and professional. Thank you so much! We developed a toilet system blockage as the water was backing up. Lanes Group is the largest privately owned drainage and wastewater utility specialist in the UK, employing over 2,200 staff in 25 depots and a range of utility hubs across the country.

They deal with all our public Buildings in Newcastle Upon TyneGeorge, Although the report provided quite soon, there was no contact through almost 1 month to respond to my questions from the survey. Absolutely disgraceful company to work for.

I had a very bad drain blockage from my toilet drain.

Hold you back to keep your money on the minimum for as long as possible. We provide industry-leading solutions to all your drainage and wastewater emergencies, from removing blockages to repairing, rehabilitating and renewing drains and sewers nationwide. How did you feel about telling people you worked at Lanes Group PLC?

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Now one month on and we have had no problems at all, I wouldn't hesitate to recommend this company and thank you to Simon!! The management is shocking . Contacted Saga, who sent out a representitive from Lanes on a Friday. Help us be the best! I am really grateful and am happy to recommend this company to anyone.

Actually I’m not sure anyone actually manages this depot it’s a joke . You will know who these two silly old ladies are .

Does Lanes Group require pre-employment background checks?

Lanes has a bad reputation and it's TRUE. Good leadership and support to colleagues, pay reviews inconsistent across different roles. A great management team and motivated engineers.

As when I asked another company they quoted £300.00. Lanes were tasked with doing some underground investigation work on a road drainage system to identify condition of system and location of catch pits, I section chambers and the size of pipes and direction of flows to build up a …
I spoke to Ian who took details and sent Josh over to hopefully clear the pipe and use CCTV to look at the issue.

And price quoted was price charged no sudden hidden costs . They act like old fish wives always moaning about the job .
Especially appreciate him doing this late on a Sunday evening.

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