We have spoken to over 8,000 customers to understand what aspects of our water and waste water service are important and how our investment over the next five years and beyond should be prioritised. How we minimise our impact on the environment and continue to save water.
We have also captured views of nearly 30,000 people via an online survey. Every now and again, you or someone you know might need a little extra help. You made it clear that it’s important that we take steps to minimise the effect of our operations on the environment. Keeping our customers and our colleagues safe.
3 Our Wholesale Water Business Plan – Contents Contents 4 Foreword 6 Yorkshire Water’s board commitment to ‘The right outcome for Yorkshire’ 10 Summary of our plan 20 Support for our plan 24 About our Blueprint 28 Serving Yorkshire 36 Engaging customers and stakeholders 44 Listening to our customers and stakeholders This part of our Blueprint describes our vision and the future direction of the company over the next 25 years. You also told us it is important that we help you with your water use and provide options for you to conserve water, so that you can control the costs you pay. This does not alter the obligation upon the installer, owner or occupier to see that the Regulations are fully met. “It (The EP&L) provides a fast view of our environmental impacts that can be easily understood by everyone, from suppliers, customers and regulators to our own board members and business managers. Around our website, you may have seen that we often say that the work we do is part of our Blueprint for Yorkshire, but what exactly does that mean? How we minimise our impact on the environment and continue to save water. Our outcomes are the objectives which we'll be working towards, each and every day, to deliver our services to you, and will form the measurable objectives for us in our 5 and 25 year plans. There is no charge by Yorkshire Water for Notification or granting consent.
Looking to contact Yorkshire Water? Company number 05935923. The Customer Forum is responsible for ensuring our customers’ views have been fairly reflected in our business plan. This part of our Blueprint, focuses on … Key to its success is its ability to highlight risks and opportunities that drive our long term business strategy, and is key to the delivery of our strategic business objectives.”, Yorkshire Water develops Environmental Profit and Loss Account (news). This plan provides a summary of our proposed business plan for the next five years from 2015-2020. Based on what you told us we have identified seven long-term outcomes, which will form the core of our future direction. Richard Mattison... New dataset and analytics enables investors, companies and governments to weigh risk of companies’ assets from physical impacts of climate change, Your feedback is invited as we develop SDG Analytics for Financial Portfolios, Richard Mattison took the stage at #WEF2020 in Davos this week to present our latest research on #climaterisk.
It’s making us challenge the way we do things. Tell us about your move and we'll take care of the rest. Our customers have helped shape our plan through the many research projects we have undertaken; from highlighting their priorities for the next five years through to expressing their support for our business plan.
And how we do all this and still deliver the level of service you expect and value. How we supply safe drinking water to a growing population and deal with waste water too. You value a reliable and resilient service to collect, treat and deliver water to homes and businesses. Looking to contact Yorkshire Water? Download our Retail Household Business Plan, Download our Retail Non-Household Business Plan, Download our Wholesale Waste Water Business Plan, Download our Wholesale Water Business Plan. You expect good customer service and a service that caters for specific needs at an acceptable price. Solving your water supply problems. Looking to improve your resilience, profitability and insight? This site uses cookies. We devised a plan that increased awareness of everything they do, positioning them at the very forefront of their sector. We work hard to try and stop sewage leaking, but if it does, we’ll do everything we can to help. Many people don’t know what their water company does beyond providing tap water. This led to over 12 million opportunities to see and hear the ‘Blueprint’ message, with just under 5,000 unique visitors per month visiting the microsite. Yorkshire Water wanted to investigate the potential of environmental impact valuation to deliver insights for its 25-year corporate strategy, Blueprint for Yorkshire. At Yorkshire Water, we've got a plan, which we're calling our Blueprint for Yorkshire.
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